Case-Based Scenario

Using role play to assess and enhance the integration of learning

Developed by: 
Robyn Cupit
Institution: 
The University of Queensland
Teaching and Learning Strategy: 

Assessment is known to drive learning, so for learning objectives to be met, assessment must reflect those objectives to allow students to demonstrate the nature of their learning. (Gibbs 1995). Where integration of various aspects of learning is important, a challenge exists to find ways of teaching and assessing which provide opportunity for that integration to occur and its importance and relevance to be appreciated. A further challenge is to find a way of assessing students, which is in itself a continuation of learning and an enjoyable experience. A possible solution can be found in the concept of "performance" in the form of role-play.
Students in year one undertake a course with major themes in 'communication', 'understanding disability' and 'developing professionalism'. It is anticipated that by the end of the course students will have acquired both knowledge and skills. To test the integration of knowledge and skill and the ability to actually apply them in a real world situation, students are organized into self -selected groups of six students and required to develop a role -play response to a given scenario. In the role play, the dialogue and actions are to be used to illustrate the group's awareness and acknowledgement of human / patient rights, their understanding of communication skills and their ability to make caring attitudes explicit to a patient. A short summary report is prepared and presented to clarify which elements of the play represent fulfillment of these objectives. The play and the verbal presentation are part of the assessed exercise, which includes a two- minute question time. Total time for the presentation is 12 minutes. Students receive this information by handout, which also includes information on the assessment criteria. A copy is posted to the Web CT.
 
Groups are given their scenario once all students are allocated. The scenarios are developed by the teaching staff and raise a range of issues that require attention to patient rights, good communication skills, professional conduct and sensitivity and compassion in patient or client management. Individual mark sheets for each scenario are prepared, reflecting the expectation of the issues to be raised.
Students allocate the workload and responsibilities within their group and are required to sign an acceptance of the shared mark based on equity of load carried. The group scenario presentation has an assessment weight of 15%.
 
Question time allows both the students and the examiners, who have taught in the course, an opportunity to clarify issues or to extend the learning of the group around issues that arise from the handling of the scenario.
There has been strong group cooperation and commitment to the exercise. There is strong evidence of integration of the learning and skill development as well as strong indication by the use of humor (and cross dressing !), that student learning has been an enjoyable experience in modules of a course that are heavily focused in small group discussion and peer supported learning.
 

Course Name: 
PHTY 1110 The Physiotherapy Profession and Basic Processes A - Block One
Year Level: 
First Year
Expected Outcomes: 
  • Demonstrated awareness and acknowledgement of human / patient rights
  • Demonstrated understanding of communication skills
  • Demonstrated ability to use effectively, a range of communication skills
  • Demonstrated understanding of the nature of caring and the development of a therapeutic relationship
  • Demonstrated ability to make caring attitudes explicit to a patient.
  • Demonstrated ability to work cooperatively in a team
Effective Aspects: 

It requires the student to integrate knowledge from several areas of the coursework and demonstrate its relevant and immediate application to the practice of physiotherapy.

Evaluation: 
  • Through course evaluations which enquire about the relevance of the assessment
  • By evaluation of the ability of students to meet the learning objectives.
  • By the ability of students to use the methodology successfully on further occasions within the coursework
Evaluation Outcomes: 

The assessment was deemed by students to be relevant and enjoyable.
Standards have been consistently high over a four-year period.
 
Students entering year three show a willingness and ability to work cooperatively in small discussion groups and to develop role-play to illustrate learning in areas such as supervisory skills, peer assisted learning, and provision of feedback. There is a comfort with the process.

Plans for Changes/Developments in Future: 

Yes, to extend it and increase its flexible use in student groups with different life experiences, for example Graduate Entry Masters Students.

To develop different scenarios that are responsive to social change and issues in physiotherapy practice - provided they have a basis in communication, attitudes in care or patient rights.

For Further Details
Contact Name: 
Robyn Cupit
Contact Faculty/School: 
Division of Physiotherapy, School Health and Rehabilitation Sciences
Contact Institution: 
The University of Queensland

Clinical practice workbooks

Developed by: 
Pauline Chiarelli
Institution: 
The University of Newcastle
Teaching and Learning Strategy: 

As a part of initial introductory clinical placements in years 1 and 2, students complete Clinical Practice Workbooks. The workbooks are designed to enhance the clinical experience by encouraging student to seek out, perform and document specific structured tasks, and to reflect on their performance. Workbook activities require students to relate the clinical impairments documented in assessment tasks to the patients' quality of life assessed through discussions with patients. In addition, the workbooks encourage students to learn about the physiotherapist's work environment through tasks that require reflection on management and safety issues, manual handling, and equipment use. Clinical reasoning is enhanced through tasks that require the student to discuss observations from patient charts or interviews that are necessary for clinical decision-making. Students present a patient case to their peers following their first placement, and presentations are guided by their clinical workbook activities.

Course Name: 
The clinical practice workbooks are used in years 1 and 2 as part of the learning process for the students' clinical placements. The initial clinical placements are half-day placements that introduce the students to the clinical environment. Students attend a clinical site for one afternoon a week for 7 weeks. Students attend two clinical sites in year 1 (semester 2), and two sites in year 2 (semester 1) for 7 weeks each. Clinical workbooks are tailored to each year, with specific questions and reflective activities that represent the competencies that students should be focused on for each unit. Clinical workbooks in year 1 are part of Physiotherapy II, which focuses on basic treatment skills. Clinical workbooks in year 2 are part of Physiotherapy III, where the focus is on electrophysical agents.
Year Level: 
First Year
Expected Outcomes: 

Year Level : (First and Second)
 
The clinical workbooks are intended to enhance learning from the clinical placement experience, by requiring the student to document and reflect on their experiences. For example, in year 1 the students learn about the physiotherapist's work environment through workbook items encourage students to seek out induction information such as clinic management, safety and manual handling policies. Year 1 students are also required to reflect on the impact that physical deficits have on a patient's quality of life after they have performed one or more measurements on a patient (ROM, strength and balance), and interviewed them about aspects of activities of daily living. In year 2 students begin to explore clinical reasoning, documentation and outcome measures used in the clinical setting by describing and reflecting on patients whom they have observed or treated. They are also required to describe aspects of safety with electrophysical agents and exercise equipment, including patient explanations, warnings and consent. It is expected that these activities enhance the clinical placement experience by providing the student with specific goals to be achieved and allowing the student to reflect on how effective they were at achieving those goals.
 

Effective Aspects: 

The opportunity that students have to reflect on their own progress, shortcomings and strengths, and the process of comparing their learning experiences at different clinical site makes this activity an effective self-directed learning process.

Evaluation: 

Marking the clinical workbooks gives teaching staff a better picture of the student's insight into the clinical experience, and of the students' ability to transfer learning tasks to the practical setting. Reflective tasks indicate whether the students are able to express how their actions and observations affect patient outcomes and level of care. Formal evaluation of the students' perceptions about the usefulness of completing the workbooks has not yet been undertaken.

Evaluation Outcomes: 

There has much variation in the quality and quantity of responses to the reflective tasks, but the majority of students appear to put quite a lot of time into their clinical workbooks.

Plans for Changes/Developments in Future: 

Yes. We would like to further structure some of the workbook tasks, to encourage students to spend more time on reflective tasks, and less time on other tasks.
 
A change to the distribution and submission of completed workbooks is currently being trialed. An internet version of the workbooks has been developed, so that students can submit their workbooks online. The online version allows for only limited text for some activities, and for other activities students are allowed to expand their responses as they wish.

For Further Details
Contact Name: 
Suzanne Snodgrass
Contact Faculty/School: 
School of Health Sciences
Contact Institution: 
The University of Newcastle

Physiotherapy care of patients with end stage disease

Developed by: 
Rosemary Isles (Neurology) and Cath Johnston (CP)
Institution: 
The University of Newcastle
Teaching and Learning Strategy: 

Students attend a tutorial session related to the issues surrounding caring for patients with end stage disease in adults and children. This is a joint session between Cardiopulmonary and Neurological Physiotherapy courses. The focus is mainly on end stage neuromuscular and/or respiratory disease.
Physiotherapists are frequently confronted with these situations and students are generally unprepared when it comes to dealing clinically with the complexities of managing the patient with end stage / terminal disease. It was determined that a tutorial session examining the role of the physiotherapist, clinical decision making and the emotional aspects of end stage disease was necessary.
 
Students are provided in advance with short case studies of patients with end stage neurological, neuromuscular and respiratory disease. These are case studies in which the tutors have been personally involved. Questions are provided for each case study which direct the students toward exploring and reflecting on:

  • The effects of end stage disease on body systems and function
  • The role of the physiotherapist in treating patients with end stage disease
  • Clinical decision making and clinical reasoning in treatment planning for those with end stage disease
  • The effects on the patient and family of terminal / end stage disease
  • Their own emotional response and concerns related to caring for such patients.
     

The tutorial session activities include general discussion and identification of the student's issues and concerns related to the physiotherapy management of patients with terminal / end stage disease. Times when students have actually come into contact with end stage patients are identified.
 
The case studies are presented and discussed. Specific physiotherapeutic management clinical reasoning, treatment plans and techniques for the patients concerned are explored. Time is then spent discussing the effect of terminal / end stage disease on the patient's family, carers and involved health care workers. Students are encouraged to reflect on their own emotional response and concerns. Practical strategies for dealing with the emotional aspects of treating patients with terminal / end stage disease are identified and discussed.

Course Name: 
Combined practical / tutorial session - Cardiopulmonary Physiotherapy II (PHTY3020) and Neurological Physiotherapy II (PHTY3010)
Year Level: 
Third Year
Expected Outcomes: 

Year Level : (Third Year Semester 1)
 
Students will:

  • Understand the progression of certain terminal neurological (neuromuscular) and respiratory diseases and the effect of these diseases on function in adults and children.
  • Understand the specific medical management of these patients at end stage.
  • Understand the role of the physiotherapist in the management of patients with end stage disease (particularly neuromuscular disease) and how physiotherapists may provide palliative care at this time.
  • Understand the issues of terminal / end stage disease for the patient and their carers.
  • Explore and be aware of their own emotions, feelings and expectations related to caring for those with terminal / end stage disease.
  • Identify practical strategies for dealing with the emotional aspects of treating patients with terminal / end stage disease

 

Effective Aspects: 

This session proved to be effective for the students in facing, exploring and understanding the issues surrounding care of the patient with end stage or terminal disease.
The case studies used for the session were those in which the tutors had personally been involved. Tutors were able to share their firsthand experiences with the students in a frank and relevant manner. Many of the students had faced some of these issues on their previous clinical units or in their own lives.
 
This session effectively integrated teaching across courses (CP and Neuro) giving students the chance to discuss the physiotherapy management of complex patients with multiple problems.
 
The students were able to discuss the actual physiotherapeutic management of end stage patients and explore what physiotherapists can offer in terms of supportive and palliative care. They were also able to share and discuss in their own feelings and concerns related to caring for patients with end stage disease in a supportive setting.
 
Students voiced that frequently the issues relating to dealing with the emotional aspects of caring for a patient with end stage disease had never been raised. Many were unsure of the role of the physiotherapist and anxious about dealing with these issues on clinical. They felt that this tutorial offered them the chance to not only look at the practical management of end stage patients but also to allay some of their anxieties and concerns.

Evaluation: 

This is a new tutorial in a new course / program and, as such has not yet been evaluated. It is planned to evaluate this tutorial when it is next delivered by the use of relevant discussion and student questionnaires after the session and also after their first major clinical experience. Evaluation will be aimed at determining whether students felt their experience, practice and coping skills had been increased and or enhanced by the tutorial.

Evaluation Outcomes: 

n/a

Plans for Changes/Developments in Future: 

We are considering adding another tutorial session (or adding to the current session) on coping with death and dying in the clinical setting. It is planned to expand the content and involve other health professionals to encompass emotional issues and coping strategies relating to the death of non end stage patients.

For Further Details
Contact Name: 
Rosemary Isles
Contact Faculty/School: 
School of Health Sciences
Contact Institution: 
The University of Newcastle

Integration of legal and ethical issues into complex case scenarios

Developed by: 
Liisa Laakso and Norm Morris
Institution: 
Griffith University
Teaching and Learning Strategy: 

Clinical Conference is a 10CP capstone course undertaken by students in the last/final semester of studies prior to the final 8 weeks of clinical placements. The course aims to fully integrate the student's prior learning in exercise science with evidence-based physiotherapy knowledge and skills using complex clinical cases. These cases are complicated by 'real-life' moral, ethical and medico-legal issues. The students study four separate cases in detail and in a holistic manner, examining the progress of patients through a continuum of care (eg, early diagnosis, acute care, sub-acute needs, rehabilitation and through to re-integration back in to the community). Sessions are led by various members of different disciplines from the healthcare team that might be involved with such cases. The cases are updated and modified each year depending on medical advances or social change.

Course Name: 
5005PES - Clinical Conference
Year Level: 
First Year
Expected Outcomes: 

Year Level : (Year 5 - final year)
 
At the end of the course the student should be able to:

  • present, discuss and justify management strategies for a variety of complex clinical case presentations with the emphasis on evidence based practice;
  • justify diagnostic decisions and management strategies on the basis of clinical assessment findings, and clinical, including propositional and non-propositional knowledge and scientific knowledge;
  • demonstrate an ability to evaluate research literature and apply results to pertinent clinical situations;
  • discuss advanced diagnostic and therapeutic concepts in physiotherapy practice;
  • identify medico-legal and ethical issues arising from clinical situations discussed.
  • Aspects of the teaching and learning practice which make it particularly effective.
  • Use of complex 'real-life' cases that incorporate specific medico-legal and ethical issues that may not have arisen in course work or clinical placements previously.
  • Use of clinical experts to lead 'in-class' discussions.
  • Incorporation of assessment items designed to lead students to identify case-specific issues and to bring together the students' entire prior learning in physiotherapy AND exercise science.

 

Effective Aspects: 

n/a

Evaluation: 

Course evaluations and individual teaching evaluations. Feedback from speakers.

Evaluation Outcomes: 

The course has been offered twice (in 2003 and 2004). The following refers to the most recent offering in 2004. Further feedback from 2003 is available on request.
2004 - Teaching evaluation
In 2004, the following questions were posed to students in evaluating each speaker in 5005PES - Clinical Conference:

  • Relevant topic content to the case study
  • Applicable content for future clinical needs
  • Good speaker would like to hear more from them in future
  • Scale: 1 = Strongly Disagree, 2 = Disagree, 3 = Undecided, 4 = Agree, 5 = Strongly Agree
  • Overall Mean for all speakers (out of total of 5) = 4.2
  • 2004 - Course Evaluation:
  • Excellent feedback has been obtained in both offerings of the course thus far, eg, in 2004:
    • "I thoroughly enjoyed this course, the chance to integrate both degrees is great and I think more of this should be done. A good mix of cases was used."
    • "Great structure to the subject; good idea with the cases and continuing process of management."
    • "Very good administration, course structured well; Good to have experts from different fields talk."
  • Sample of specific questions and responses from course evaluation (Likert scale as above, 1-5):
  • The various aspects of this course worked well together to help me to learn: Mean - 4.1
  • The level of the course was appropriate to my background. Mean - 4.2
  • This course was relevant to my vocational/professional needs. Mean - 4.2
  • The course content helped me to develop skills relevant to my professional needs. Mean 4.2
  • The overall workload in this course was reasonable. Mean - 4.1
  • In this course the convenor encouraged students to reflect about what they had learnt. Mean - 4.2
  • In this course I felt that the teachers respected me as an individual and as a learner. Mean - 4.2
  • This course helped me to further develop problem-solving skills. Mean - 4.1
  • The content of this course was clearly related to the objectives stated in the course outline. Mean - 4.0
Plans for Changes/Developments in Future: 

Based on 2004 student and speaker feedback for Clinical Conference, a new case will be developed in 2005 to address an identified gap in knowledge.
Based on reflections by the Course Convenor, and student feedback, the final medico-legal written assignment will be replaced by an in-class debate with specific topics related to medico-legal and ethical issues.

For Further Details
Contact Name: 
Norm Morris
Contact Faculty/School: 
School of Physiotherapy and Exercise Science
Contact Institution: 
Griffith University

Case studies to integrate students’ discipline knowledge and clinical reasoning skills with psychosocial, cultural and ethical perspectives

Developed by: 
Sue Jones and all academic staff
Institution: 
Curtin University of Technology
Teaching and Learning Strategy: 

Case studies are used to provide a 'systems integrated' approach to the curriculum. They provide a platform for applying discipline knowledge, reinforcing principles and concepts, problem solving, clinical reasoning and critical thinking. The case studies also provide a medium for incorporating psychosocial, cultural and ethical issues and an international perspective into the undergraduate curriculum. The case studies are used to assist students with the management of patient problems with increasing levels of complexity whilst ensuring that they understand the limitations of their own skills. Whilst these case studies are horizontally integrated into the curriculum, students are also facilitated to develop skills for lifelong learning.
Whilst all streams use case studies for their teaching and learning, the Psychosocial and Professional streams have dedicated sessions that are used to consolidate and motivate student learning. These occur as tutorial sessions and master classes.
 
For the tutorial sessions, real life case studies of increasing complexity are developed and students are required to prepare relevant written work prior to class using self directed activities to guide their learning. Tutorial classes of two hours duration are used to develop students' critical thinking, problem solving and communication skills and explore the clinical reasoning associated with client problems. In the week following the class, students are required to submit a written report that requires students to reflect on their learning in the session and develop a patient evaluation, analysis, management plan and any other information required specifically for the rehabilitation of the patient.
Master classes provide an opportunity for students to observe an experienced physiotherapist assess and treat a real patient/client and discuss the clinical reasoning process used to determine the most appropriate management plan. Prior to the master class, students are encouraged to review the theory and practice related to the client's problem.
The session begins with an explanation and discussion of relevant background information, assessment and treatment of the patient/client, followed by further discussion of the assessment findings, clinical reasoning processes used in determining the results of assessment findings, development of a problem list and intervention strategies using an evidence-based approach. During this session, students participate in active discussion prior to and following the arrival of the client. These sessions allow students to participate in the critical thinking processes required in client management.

Course Name: 
Professional Practice and Psychosocial streams for all entry level programs.
Year Level: 
First Year
Expected Outcomes: 

(Year Level : The majority of units occur in the second and third years of the BSc program and the first and second year of the Master of Physiotherapy (Graduate Entry) program.)
 
See 'Teaching and learning strategy' (above)
 

Effective Aspects: 

The 'systems integrated' approach and development of critical thinking.

Evaluation: 

The School of Physiotherapy uses an online unit and course evaluation system known as Course Evaluation on the Web (CEW). This includes quantitative and qualitative feedback. This system is described in detail in an accompanying submission of an example of good teaching and learning practice in undergraduate and graduate entry Physiotherapy courses.

Evaluation Outcomes: 

Students rate their satisfaction with the case studies very highly and provide qualitative feedback about each unit of study in which case studies are used.

Plans for Changes/Developments in Future: 

Changes occur continuously as a result of student feedback and teacher reflection from CEW.

For Further Details
Contact Name: 
Sue Jones
Contact Faculty/School: 
School of Physiotherapy
Contact Institution: 
Curtin University of Technology

Complex case management

Developed by: 
Bridget O'Connor and Rosemary Corrigan
Institution: 
Charles Sturt University
Teaching and Learning Strategy: 

The teaching and learning strategy revolves around the students using problem solving techniques to develop knowledge in key clinical areas. This knowledge is developed through group interaction and individual learning founded on keystone lectures that are provided at the commencement of each module. Learning issues that are developed by each group provide the evolutionary structure and timeframes for the learning process in each group to occur. The collaborative tutorial times enable the educators to provide minimal but directed input where required but in essence the learning is driven by the students

Course Name: 
Complex Case Management.
Year Level: 
Fourth Year
Expected Outcomes: 

On completion of this subject, the students will have

  • Developed skills in team work and the variables that influence effective team work
  • Developed skills in communication and interaction with diverse individuals
  • Developed insight into the impact of individual behaviours on others in a team
  • Developed knowledge in areas of
    • Spinal cord Injury
    • Indigenous health
    • Burns management
    • Aged care
  • Refugees and their assimilation in the community and health care
  • Hand (tendon) Injuries
  • Enhanced abilities to learn independently using available resources
  • Developed abilities in the sharing of knowledge relating to key areas
Effective Aspects: 
  • Linking the keystone lectures to the case based material
  • Time for students to source material independently
  • Feedback from supervisors re individual communication styles
Evaluation: 

n/a

Evaluation Outcomes: 

Extremely positive feedback from the students. Students enjoyed the team based approach and the ability to gather information and share it with others. Enjoyed the ability to be innovative in their presentations

Plans for Changes/Developments in Future: 

No significant changes are planned.
 

For Further Details
Contact Name: 
Bridget O'Connor
Contact Faculty/School: 
School of Community Health
Contact Institution: 
Charles Sturt University

Integration of knowledge from musculoskeletal and cardiopulmonary physiotherapy using case studies

Developed by: 
Julia Coyle and Megan Smith
Institution: 
Charles Sturt University
Teaching and Learning Strategy: 

In the 2nd year of the course students complete separate subjects in the core physiotherapy areas of musculoskeletal and cardiopulmonary physiotherapy. An example of the cross specialty teaching is in a practical/tutorial class scheduled towards the end of the session; classes in the two areas are combined and facilitated by teaching staff from both areas. Students are presented with two case studies and are then guided in the process of clinical reasoning about these cases. The client problems used in the case studies involve chest wall and thoracic spine pain, and thus reflect the overlap between these two areas of practice. The cardiopulmonary lecturer deliberately facilitates the case study in which the client's problems are primarily musculoskeletal in origin and the musculoskeletal lecturer facilitates reasoning in the case where the problems are primarily cardiopulmonary in origin.
The aim of the strategy is to encourage students to access and integrate knowledge from both clinical areas. The case studies are deliberately chosen to elicit students' assumptions about the different areas of physiotherapy practice. This process of shared facilitation challenges them to recognize how they may have segregated their knowledge and then challenges them to develop strategies that take a more holistic approach to patient care.
 
We feel that introducing this strategy at a 2nd year level influences students' learning as they develop further knowledge in core areas and prepares students for latter subjects that require more advanced integration of knowledge and reasoning, such as Complex case management.

Course Name: 
Musculoskeletal and cardiopulmonary physiotherapy
Year Level: 
Second Year
Expected Outcomes: 

The expected learning outcomes are that students will have an increased awareness of their knowledge organization, enhanced skills in integrating knowledge from across areas of physiotherapy practice and greater ability to provide clients with holistic, patient centred care.
 

Effective Aspects: 

A key aspect of this strategy that increases the effectiveness is having the class facilitated by teaching staff from both clinical areas. It is this aspect that challenges students to look at their assumptions.

Evaluation: 

This practice has been evaluated by "Harvard 1 minute techniques" where students give blinded feedback immediately the class finishes. In addition, exam questions that call upon students to use a more holistic approach form part of the theory exam. For example, the musculoskeletal exam may contain a question regarding an orthopaedic client who has coexisting respiratory or cardiac issues.

Evaluation Outcomes: 

Very promising. Students enjoy the classes, and recognise that they are pigeon-holing information that should inform their practice. The exam question responses show that, on the whole, students are approaching clinical decision making in a holistic way.

Plans for Changes/Developments in Future: 

We aim to introduce cross specialty teaching between neurology and musculoskeletal.
 

For Further Details
Contact Name: 
Megan Smith
Contact Institution: 
Charles Sturt University